Provide Responsible Service of Alcohol
SITHFAB021
Provide Responsible Service of Alcohol
If you already hold a current RSA card, please do not complete this training again, please complete the refresher course that Liquor & Gaming have emailed you.
Completing this training again, will NOT extend your expiry date of your RSA Card and an Interim Certificate will NOT be reissued.
This course is intended to give you the skills and knowledge to sell and serve alcohol responsibly.
You will learn how to;
- sell and/or serve alcohol responsibly
- sexual harassment
- assist customers to drink within appropriate limits
- identify and deal with intoxicated customers
- refuse service to intoxicated persons
- check identification "are you customers over 18 years of age?"
- understand the legislation and how to avoid fines associated with serving intoxicated persons
Participants must be 17 years of age.
Sales personnel involved in the sale, service and promotional service of alcohol in licensed premises.
Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. This also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.
Completing this training again, will NOT extend your expiry date of your RSA Card and an Interim Certificate will NOT be reissued.
This course is intended to give you the skills and knowledge to sell and serve alcohol responsibly.
You will learn how to;
- sell and/or serve alcohol responsibly
- sexual harassment
- assist customers to drink within appropriate limits
- identify and deal with intoxicated customers
- refuse service to intoxicated persons
- check identification "are you customers over 18 years of age?"
- understand the legislation and how to avoid fines associated with serving intoxicated persons
Participants must be 17 years of age.
Sales personnel involved in the sale, service and promotional service of alcohol in licensed premises.
Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. This also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.
Learning Methods:
Learning Outcomes:
Program Benefits:
Content:
Upcoming Workshops
| Name | Date | Time | Location | Available Spaces | Cost |
| Provide Responsible Service of Alcohol | 20 October 2025 | 08:30 am - 03:30 pm | 1A Wentworth Road | 7 | $200.00 |
| Provide Responsible Service of Alcohol | 1 December 2025 | 08:30 am - 03:30 pm | 1A Wentworth Road | 30 | $200.00 |
| Provide Responsible Service of Alcohol | 16 February 2026 | 08:20 am - 03:30 pm | ROBINSON COLLEGE | 30 | $200.00 |
| Provide Responsible Service of Alcohol | 20 April 2026 | 08:20 am - 03:30 pm | ROBINSON COLLEGE | 30 | $200.00 |
| Provide Responsible Service of Alcohol | 22 June 2026 | 08:20 am - 03:30 pm | ROBINSON COLLEGE | 30 | $200.00 |
| Provide Responsible Service of Alcohol | 17 August 2026 | 08:20 am - 03:30 pm | ROBINSON COLLEGE | 30 | $200.00 |
| Provide Responsible Service of Alcohol | 19 October 2026 | 08:20 am - 03:30 pm | ROBINSON COLLEGE | 30 | $200.00 |
| Provide Responsible Service of Alcohol | 7 December 2026 | 08:20 am - 03:30 pm | ROBINSON COLLEGE | 30 | $200.00 |