Course Details

SITHFAB021: Provide Responsible Service of Alcohol

This course is intended to give you the skills and knowledge to sell and serve alcohol responsibly. 
You will learn how to;
- sell and/or serve alcohol responsibly
- assist customers to drink within appropriate limits
- identify and deal with intoxicated customers
- refuse service to intoxicated persons
- check identification "are you customers over 18 years of age?"
- understand the legislation and how to avoid fines associated with serving intoxicated persons


Target Audience:

Participants must be 18 years of age.
Sales personnel involved in the sale, service and promotional service of alcohol in licensed premises.
Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. This also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

Learning Outcomes:

Learning Methods:

Program Benefits:


Upcoming Courses:

There are currently no openings available for this course.