From 1 July 2024, the NSW Government will introduce Responsible Gambling Officers (RGOs) in licensed venues. The purpose of an RGO is to promote proactive gambling harm minimisation. Licensed venues with more than 20 gaming machine entitlements will be required to have a Responsible Gambling Officer on duty while gaming machines are in operation, as part of a suite of gaming reforms being implemented by the NSW Government. L&GNSW is proposing to mandate Advanced Responsible Conduct of Gambling (ARCG) training for RGOs and other senior roles within hotels and clubs that operate gaming machines.
 
Who is this course for?

• Individuals with senior roles with greater gambling harm minimisations responsibilities
• Licensees of a full hotel licence
• Secretaries of a registered club
• Gambling floor managers and supervisors
• Anyone holding an RCG competency card wanting a career progression

Pre-requisite: Current standard RCG competency card