Business Courses

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Basic Customer Service

BASCUS

This workshop will take you through basic skills you may already have and expand on them.
You will learn how to work smarter and improve your efficiency and productivity when dealing with customers.
You will learn about critical reflection and how to deal with difficult customers. 
Create customer surveys to provide you with direct relevant information and the impact your customer service has on your clients and more.

Social Media to Promote Your Business

SMPYB

This session will show you the basics to creating social media pages such as Facebook to promote your business.
You will learn the importance social media plays in business and how to navigate your social media to get the most out of it.
This session is via Skype.

Certificate II in Business

BSB20115

Certificate II in Community Services

CHC22015

Certificate III in Business Administration

BSB30415

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