Course List

This unit of competency involves the skills and knowledge required for road transport schedulers or supervisors/managers to administer a fatigue risk management system within the Transport and Logistics industry.

It includes identifying and managing risks associated with fatigue during heavy vehicle driving, operating within a fatigue risk management system, planning trips and updating records, and developing and implementing policies, procedures and strategies to minimise fatigue in the workplace.

Work is performed under limited supervision generally within a team environment.

Legislative and regulatory requirements are applicable to this unit. The primary legislative requirement of this unit of competency is the Heavy Vehicle National Law (HVNL).

Being awarded this unit of competency is a necessary requirement to obtaining National Heavy Vehicle Regulator (NHVR) Fatigue Management Accreditation but is only one of the criteria. Prospective applicants should check with the NHVR before undertaking training and/or assessment.

This unit describes the skills and knowledge required to prepare for and provide medication assistance, and complete medication documentation. It also involves supporting a client to self-administer medication.

This unit applies to community services and health workers with authority in their state or territory to assist with the administration of medication.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

This unit is delivered to persons working in the industry via online learning and workplace assessment.

Students will be introduced to the following topics;

This club is designed for people over 50 to come and use a computer with internet access in a fun, friendly environment where you will enjoy computing with like-minded people. A great social way to learn. 
A great environment for people to enjoy developing their skills using a computer, the internet and much more.
NO TUITION PROVIDED.

This unit describes the skills and knowledge required to operate excavator operations to lift carry and place materials.

This unit applies to those working in site based roles.

Licensing, legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and industry sectors, and must be sourced from state jurisdictions prior to applying this unit.

This unit alone does not provide sufficient skill to independently load and unload equipment. To perform this activity safely, personnel must either complete or be assisted by someone who has completed RIIHAN308F Load and Unload Plant or equivalent.

This unit describes the skills and knowledge required operate a skid steer loader to load, haul and distribute materials.

This unit applies to those working in site based roles.

Licensing, legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and industry sectors, and must be sourced from state jurisdictions prior to applying this unit.

This unit alone does not provide sufficient skill to independently load and unload equipment. To perform this activity safely, personnel must either complete or be assisted by someone who has completed RIIHAN308F Load and Unload Plant or equivalent.

This training course is for any person who handles dangerous goods / hazardous substances, and it complies with the mandatory training requirements in clause 20 of the Dangerous Goods (Road and Rail Transport) Regulation 2014 (NSW) as well as the equivalent training requirement in other state regulations.
This course provides introduction/refresher training for the handling/transporting industries of hazardous/dangerous goods. This non accredited course is suitable for packers, loaders, supervisors, drivers’ management and business owners:
 
Topics for Discussion:

• Nine Classes of Dangerous Goods and Packing Groups
• Definitions
• Marking of Package Dangerous Goods
• Placarding of Unit Loads of Dangerous Goods
• Marking Vehicles/ Containers Transporting Packages of Dangerous Goods
• Marking of Dangerous Goods Vehicles
• General Packing to IBC, Package Large Pack.
• Incompatible Goods
• Stowage and Restraint
• General Precautions during Transport
• Documentation
• Safety equipment
• Hazchem Codes
• Transport Emergency Response Plan

Completion of this course will NOT authorise you to drive a vehicle carrying bulk dangerous goods – you will need to complete our Dangerous Goods licence course to obtain such a licence.

The information gathered in this course is from:

• The Australian Code for the Transport of Dangerous Goods by Road or Rail 7.9
• Model Subordinate instrument on the Transport of Dangerous Goods by Road or Rail as of 5th June 2020
• The National Transport Commission Load Restraint Guide Second Edition 2018

This non-accredited workshop provides both practical and theory training relating to Enema and Manual Evacuation.
Students receive a statement of attendance on successful completion.

This unit describes the skills and knowledge required to enter and work in confined spaces in the resources and infrastructure industries.
It applies to those working in operational roles. They generally work under supervision to undertake a prescribed range of functions involving known routines and procedures and take responsibility for the quality of work outcomes.

You will learn how to

• Plan and prepare for working in confined space
• Work in confined space
• Exit confined space
• Clean up

Licensing, legislative and certification requirements that apply to this unit can vary between states, territories and industry sectors. Users must check requirements with relevant body before applying the unit.
Note: The terms Occupational Health and Safety (OHS) and Work Health and Safety (WHS) are equivalent and generally either can be used in the workplace. In jurisdictions where the National Model WHS Legislation has not been implemented RTOs are advised to contextualise the unit of competency by referring to the existing State/Territory OHS legislative requirements.

This unit describes the performance outcomes‚ skills and knowledge required to extract and serve espresso coffee beverages using commercial espresso machines and grinders. It requires the ability to advise customers on coffee beverages, select and grind coffee beans, prepare and assess espresso coffee beverages and to use, maintain and clean espresso machines and grinders. Complex repairs of equipment would be referred to specialist service technicians.

This unit applies to any hospitality organisation that serves espresso coffee beverages, including cafes, restaurants, bars, clubs, function and event venues.

It applies to espresso machine operators who operate with some level of independence and under limited supervision.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Pre-requisite Unit
SITXFSA005 Use hygienic practices for food safety (included)

You will learn to;

• Organise coffee workstation
• Select and grind coffee beans
• Advise customers and take espresso coffee orders
• Extract and monitor quality of espresso
• Undertake milk texturing process
• Serve espresso coffee beverages
• Clean espresso equipment

SafeWork NSW have developed and approved a standard five (5) day HSR initial training course for delivery in NSW. Course materials are approved by SafeWork NSW.
The course includes;
- Introduction to Work Health and Safety
- Evolution of Work Health and Safety and the WHS legislative framework
- New terminology, objectives and implications for consultation
- Key parties with WHS legislative duties and functions
- Role and function of SafeWork NSW and offences and penalties under the WHS Act
- Consultation, representation and participation arrangements under the WHS Act
- Election and role of HSRs and deputy HSRs in the workplace
- Obligations of a PCBU to HSRs and protections for HSRs from discrimination
- Other consultation mechanisms 
- Strategies and skills for HSRs to support effective consultation
- Representing workers as a HSR - negotiation and issues resolution
- Monitoring PCBUs' management of work health and safety risks
- Workplace inspection and recording findings - including practical exercise
- Obligation in relation to 'notifiable incidents' and resources available to assist HSRs
- Issuing a PIN
- Direction to cease unsafe work
- Course Summary and Evaluation
The course is delivered face to face over five (5) days including theory and practical in partnership with Safework NSW RTO 90500.
Students receive a certificate of attendance.
 

This skill set reflects the skill requirements for providing person centred support to older people in various settings. 
You will learn how;

• A support worker can help facilitate an older person to achieve their goals and aspirations.
• To understand what dementia is.
• Best to provide the extra support needed.
• To provide personal support such as showering, feeding and toileting.
• To provide support to clients to meet their daily needs and more.

This skill set will give you the skills and knowledge required to provide entry level support for basic client care for a range of roles and purposes required within the aged care and disability support sectors. The support provided in client care will be predominantly non-direct, with some basic direct client care, to maintain the safety of both the learner and client in care.

Students will be introduced to the following topics;

Students will be introduced to the following topics;

This unit specifies the skills and knowledge required to safely operate a boom-type Elevating Work Platform (EWP) where the length of the boom is 11 metres or more in accordance with all relevant legislative requirements. Competence in this unit, does not in itself result in a Risk Work Licence (HRWL) to operate this plant.

Boom-type elevating work platform means a telescoping device, hinged device, or articulated device, or any combination of these, used to support a platform on which personnel, equipment and materials may be elevated.

A person performing this work is required to hold a boom-type elevating work platform HRWL.

You will learn to

• Plan for the work/task
• Prepare for the work/task
• Perform work/task
• Pack up

Your requirements
You MUST be over 18 to undertake this training
 

CPCCLDG3001A Licence to Perform Dogging is a pre-requisite. 
This unit specifies the skills and knowledge required to operate bridge cranes and gantry cranes safely.
This unit applies to the activities of a person operating bridge crane or gantry crane that is:
- controlled from a permanent cabin or control station on the crane, or 
- remotely controlled and having more than 3 powered operations
A person performing this work is required to hold a bridge and gantry crane HRWL.
This unit requires a person operating a bridge crane or gantry crane to:
- plan for the work/task
- prepare for the work/task
- perform work/task
- Pack up

This unit specifies the skills and knowledge required to operate a forklift truck safely in accordance with all relevant legislative requirements. Competence in this unit, does not in itself result in a HRWL licence to operate this plant.

Forklift truck means a powered industrial truck equipped with lifting media made up of a mast and an elevating load carriage to which is attached a pair of fork arms or other attachments that can be raised 900 mm or more above the ground, but does not include a pedestrian-operated truck or a pallet truck.

A person performing this work is required to hold a forklift truck High Risk Work Licence (HRWL).

This unit requires a person operating a forklift truck to:

• Plan for the work/task
• Prepare for the work/task
• Perform work/task
• Pack up

Your requirements
You MUST be over 18 to undertake this training
 

This unit involves the skills and knowledge required to obtain a dangerous goods (DG) driver licence to transport DG by road.

The unit covers compliance with regulatory requirements but does not address all the skills and knowledge for the transportation of DG. On achieving this unit and obtaining a licence, further industry specific training will be required to satisfy legislative requirements to transport DG.

The primary legislative requirement applicable to this unit of competency is the Model Subordinate Law on the Transport of Dangerous Goods by Road or Rail, which is reflected in state/territory legislation.

This law, in relation to the safe transport of DG, references the current version of the Australian Dangerous Goods (ADG) Code, the Model Act on the Transport of Dangerous Goods by Road and Rail, relevant Australian Standards (AS) and relevant work health and safety (WHS)/occupational health and safety (OHS) legislation including licensing and assessment requirements.

Achieving this unit of competency is a necessary requirement for obtaining a licence. However, it is only one of several criteria for obtaining a DG driver licence. More information can be sourced from the regulator in each jurisdiction regarding other criteria that apply, which can vary between states and territories. Compliance with these requirements may be required nationally and/or in specific jurisdictions.

CPCCLDG301A Licence to Perform Dogging is a pre-requirement.
This unit describes a participant’s skills and knowledge required to operate a gantry or overhead crane in the Resources and Infrastructure Industries.
This unit is appropriate for those working in operational roles.
Work Health and Safety Act 2011 and Work Health and Safety Regulations 2011 no longer requires persons to hold a licence for the operation of a remote or pendant operated, Bridge and Gantry Crane with 3 or less powered operations.

This is the Yellow card course delivered for Elevated Work Platform Association of Australia. The course delivers theory and practical components of a Scissor Lift, Boom Lift and Trailer mount (cherry picker) for under 11 meters only.
Duty of care course for - all users, employers and owners of this equipment in the workplace.
This course is delivered in partnership with EWPA.

This unit describes the skills and knowledge required to operate an elevating work platform at any height.

This unit applies to those working in operational roles.

The work required in this unit relates to the National Standard for High Risk Work but this unit does not provide the licence. Licensing, legislative, regulatory or certification requirements that may apply to this unit can vary between states, territories and industry sectors, and must be sourced prior to applying this unit.

This unit alone does not provide sufficient skill to independently load and unload equipment. To perform this activity safely, personnel must either complete or be assisted by someone who has completed RIIHAN308F Load and Unload Plant or equivalent.

This unit involves the skills and knowledge required to perform a rescue from live low voltage (LV) electrical apparatus in an electrical industry environment. This does not include overhead lines and underground cables.

It includes the organisational workplace requirements for the inspection and use of live LV panel rescue equipment, and how it applies to electricity supply industry (ESI) workers and/or electrical industry workers to meet work health and safety (WHS)/occupational health and safety (OHS), mobility and mutual aid requirements.

The application of the skills and knowledge described in this unit may require a licence/registration to practice in the workplace.

Other conditions may also apply under state and territory legislative and regulatory licensing requirements which must be confirmed prior to commencing this unit.
 

Pre-requisite Unit

HLTAID009 Provide cardiopulmonary resuscitation

This unit describes the skills and knowledge required to recognise and respond to life-threatening emergencies in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

This unit applies to all persons who may be required to provide an emergency response in a range of situations, including community and workplace settings.

This unit is included in HLTAID011 Provide First Aid
 

If you already hold a current RCG card, please do not complete this training again, please complete the refresher course that Liquor & Gaming have emailed you.
Completing this training again, will NOT extend your expiry date of your RCG Card and an Interim Certificate will NOT be reissued.

Recent Changes
Liquor and Gaming NSW (L&G) is the regulator of RSA/RCG courses in NSW. They have recently changed the rules governing the way they issue RCG competency cards. You will now need to do complete a 7 hour face to face course with an approved training provider (like Robinson College) and afterwards, do an online assessment comprising of 30 multiple choice questions. You will be notified by L&G the following day via email. Once this assessment is complete, you will then be issued with an Interim Certificate and you will then be able to apply for your competency card at a Service NSW centre.

This course is intended to give you the skills and knowledge to provide responsible gambling services and to assist those customers who have issues with problem gambling.
You will learn how to;
- implement responsible gambling practice
- provide information and assistance to customers about problem gambling
- promote safety (harm minimisation) in venues where there are gaming machines including
- how to recognise gambling problems and additions
- check identification "are your customers over 18 years of age?"

If you already hold a current RSA card, please do not complete this training again, please complete the refresher course that Liquor & Gaming have emailed you.
Completing this training again, will NOT extend your expiry date of your RSA Card and an Interim Certificate will NOT be reissued.
This course is intended to give you the skills and knowledge to sell and serve alcohol responsibly. 
You will learn how to;
- sell and/or serve alcohol responsibly
- sexual harassment 
- assist customers to drink within appropriate limits
- identify and deal with intoxicated customers
- refuse service to intoxicated persons
- check identification "are you customers over 18 years of age?"
- understand the legislation and how to avoid fines associated with serving intoxicated persons

Participants must be 17 years of age.
Sales personnel involved in the sale, service and promotional service of alcohol in licensed premises.
Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. This also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

This unit describes the skills and knowledge required to conduct telescopic materials handler operations.

This unit applies to those working in site-based roles.

Licensing, legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and industry sectors, and must be sourced from state jurisdictions prior to applying this unit.

This unit describes the skills and knowledge required to conduct telescopic materials handler operations.

This unit applies to those working in site-based roles.

Licensing‚ legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and industry sectors, and must be sourced from state jurisdictions prior to applying this unit.

This course provides students with a refresher on the correct and safe use of machinery.
Students must have a current ticket in the required machinery.

This unit involves the skills and knowledge required to secure cargo, in accordance with procedures and regulatory requirements, as part of work activities within industry.

It includes preparing to secure cargo/containers, lashing and unlashing cargo, protecting cargo from weather and packing and unpacking cargo.

Work is performed under some supervision, generally within a team environment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Learn how to create a Self Care Plan and the importance of taking care of one's own mental and physical health before helping others.
Learn the importance of expressing yourself.

This session will show you the basics to creating social media pages such as Facebook to promote your business.
You will learn the importance social media plays in business and how to navigate your social media to get the most out of it.
This session is via Skype.

Tech Savvy Seniors gives older people, particularly those in regional and remote areas of New South Wales the opportunity to develop the skills and confidence to use technology for socialising, accessing important services or conducting personal business. 
The New South Wales 'Tech Savvy Seniors' program is a key initiative of the NSW Ageing Strategy and Telstra’s digital inclusion program. For more information about the 'Tech Savvy Seniors' initiative visit the http://www.adhc.nsw.gov.au/about_us/strategies/nsw_ageing_strategy.
This fully funded or low cost training is designed to assist older Australians learn how to confidently and easily master new technology skills. This course is ran every Tuesday for 8 sessions. Places are limited and fill quickly.
This non-accredited program is an initiative of the NSW Ageing Strategy and is funded through a partnership between the NSW Government.

Tech Savvy Seniors gives older people, particularly those in regional and remote areas of New South Wales the opportunity to develop the skills and confidence to use technology for socialising, accessing important services or conducting personal business. 
The New South Wales 'Tech Savvy Seniors' program is a key initiative of the NSW Ageing Strategy and Telstra’s digital inclusion program. For more information about the 'Tech Savvy Seniors' initiative visit the http://www.adhc.nsw.gov.au/about_us/strategies/nsw_ageing_strategy.
This fully funded or low cost training is designed to assist older Australians learn how to confidently and easily master new technology skills.
This course is ran every Tuesday for 8 sessions. Places are limited and fill quickly.
​This non-accredited program is an initiative of the NSW Ageing Strategy and is funded through a partnership between the NSW Government.
 

Tech Savvy Seniors gives older people, particularly those in regional and remote areas of New South Wales the opportunity to develop the skills and confidence to use technology for socialising, accessing important services or conducting personal business. 
The New South Wales 'Tech Savvy Seniors' program is a key initiative of the NSW Ageing Strategy and Telstra’s digital inclusion program. For more information about the 'Tech Savvy Seniors' initiative visit the http://www.adhc.nsw.gov.au/about_us/strategies/nsw_ageing_strategy.
This fully funded or low cost training is designed to assist older Australians learn how to confidently and easily master new technology skills.
This course is ran every Tuesday for 8 sessions. Places are limited and fill quickly.
This non-accredited program is an initiative of the NSW Ageing Strategy and is funded through a partnership between the NSW Government.

This course is gives both practical and theory training relating to the delivery of peg feeding and enema.
Non-accredited training,students receive a statement of attendance.

This unit describes the skills and knowledge required to use hand and power tools in the resources and infrastructure industries.

It applies to those working in operational roles. They generally work under supervision to undertake a prescribed range of functions involving known routines and procedures and take responsibility for the quality of own work outcomes.

Licensing, legislative and certification requirements may apply to this unit and can vary between states, territories and industry sectors. Users must check requirements with relevant body before applying the unit.

Foundation Skills:

This unit describes the skills and knowledge required to conduct wheeled front end loader operations.

This unit applies to those working in site- based roles.

Where equipment being assessed requires the fitting and removal of attachments to be demonstrated an integrated tool carrier unit should be used.

Licensing, legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and industry sectors, and must be sourced from state jurisdictions prior to applying this unit.

This unit alone does not provide sufficient skill to independently load and unload equipment. To perform this activity safely, personnel must either complete or be assisting someone who has completed RIIHAN308F Load and unload plant or equivalent.

This course is for people wanting a basic understanding of WHS documents in the workplace.
This is a non-accredited course.

This workshop will take you through basic skills, you may already have some skills and expand on them.
You will learn how to work smarter and improve your efficiency in word.
You will learn how to organise and present your day to day correspondence using word documents, formatting, mail merge, envelopes, labels and reviewing documents while adding notes.

In this unit a student's skills and knowledge that are required to work safely and follow WHS policies and procedures in the Resources and Infrastructure Industries are explained and demonstrated.
This unit is appropriate for those working or wanting to work in operational roles.
Licensing, legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and Industry sectors. Relevant information will be sourced during the delivery of this unit.

This unit describes the skills and knowledge required to work safely at heights in the resources and infrastructure industries.
It applies to those working in operational roles. They generally work under supervision to undertake a prescribed range of functions involving known routines and procedures and take responsibility for the quality of work outcomes.

You will learn to

• Identify work requirements
• Identify work procedures and instructions
• Access and install equipment
• Perform work at heights
• Clean up work area

Licensing, legislative and certification requirements that apply to this unit can vary between states, territories and industry sectors. Users must check requirements with relevant body before applying the unit.
Note: The terms Occupational Health and Safety (OHS) and Work Health and Safety (WHS) are equivalent and generally either can be used in the workplace. In jurisdictions where the National Model WHS Legislation has not been implemented RTOs are advised to contextualise the unit of competency by referring to the existing State/Territory OHS legislative requirements.

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

This qualification is designed for individuals who require further foundation skills development to prepare for workforce entry or vocational training pathways.

It is suitable for individuals who require:

• a pathway to employment or further vocational training
• reading, writing, oral communication, learning and numeracy skills primarily aligned to the Australian Core Skills Framework (ACSF) Level 3
• entry level digital literacy and employability skills
• a vocational training and employment plan.

Foundation Skills Training Package qualifications may not be listed as an entry requirement for vocational qualifications.

This qualification reflects the role of individuals in a variety of entry-level Business Services job roles.

This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.

These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Licensing/Regulatory Information 

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Student eligibility
The standard Smart and Skilled eligibility requirements apply to the NSW Fee Free Part Qualifications 2023 initiative.
This means students are eligible if they are:

• 15 years or older, and
• no longer at school, and
• an Australian citizen, permanent resident, humanitarian visa holder or New Zealand citizen, and
• living or working in NSW, or
• an Aboriginal or Torres Strait Islander student who does not live or work in NSW but lives in specific defined interstate NSW border areas.

Enrol by 30/04/2023
Enquire now for course dates

Student eligibility
The standard Smart and Skilled eligibility requirements apply to the NSW Fee Free Part Qualifications 2023 initiative.
This means students are eligible if they are:

• 15 years or older, and
• no longer at school, and
• an Australian citizen, permanent resident, humanitarian visa holder or New Zealand citizen, and
• living or working in NSW, or
• an Aboriginal or Torres Strait Islander student who does not live or work in NSW but lives in specific defined interstate NSW border areas.

Enrol by 30/04/2023
Enquire now for course dates